Excellent communications. I felt a vibration issue after getting new tires but the staff didn't. They worked with me and narrowed down the culprit to a unusual problem (bad UV joints in drive shaft), letting me test drive the vehicle to ensure the issue was resolved.
Thank you for working with us on this tough issue. I'm glad we were able to diagnose this vibration without replacing unnecessary parts! Please let us know how we could have gained that 5th star with our service.
- Fincastle Automotive