Fincastle Auto Repair

Always looking out for the customer's best interest.

Always great!!

My Truck wasnt running as it should instead of throwing parts at it like other garages they did a diagnostic and several issues needed addressing . I was informed what it needed and how long it would take to fix it correctly. I was kept updated and if something else came up asked for approval and a explanation why it was needed . Excellent job by an Excellent Business.

This local shop is an example of best practices for automotive repair.

They have done work for us on two separate vehicles and very happy with the entire experience. Would highly recommend them for quality work, transparency, and professionalism.

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I wish they had a shop close to my home town. I broke down and they had me in the next morning and I was back on the road that afternoon. The front desk is manned by Will, he is super informed about the parts world and is just a really nice guy. I was impressed by their diagnostic routine and the detailed report I got. I have never had this kind of service from another shop.

Problem involved truck not starting after sitting a few days. Truck would start fine when attempted on same day. After replicating failed attempts to start, test equipment indicated starter issues not charging issues. Truck has not failed me since Thanks

I had a sudden issue that was covered by my manufacturer's warranty, but the dealer couldn't "get me in" for WEEKS. I couldn't afford to wait, so I called Will & Randall. They were able to get my car into the shop & diagnosed in two days. Their diagnosis was exactly correct, even though the dealership initially discounted their findings. The work that they noted was needed & I was able to avoid any additional damage to my powertrain before it was fixed. As soon as my manufacturer's warranty expires, I'll be using Fincastle Automotive exclusively!!