About halfway through my drive from PA to TN to go back to school, my car started making progressively louder noises and I eventually realized something was wrong and decided to stop driving. Randall (who I believe is the owner) was extremely upfront both on the phone beforehand and after we towed the vehicle to their shop, and they even stayed open past closing to ensure I was able to get there in time. For reference, they close at 5 PM and stayed to speak with me till after 5:30. They were also kind enough to lend me a temporary vehicle at no charge! Before noon the next day, they reached out with a full diagnostic of my vehicle, and informed me they had already completed the repair I came in for. The price actually ended up being EVEN LOWER than what they originally estimated my quote at, which was already priced very honestly. I would give Fincastle Automotive 6/5 stars if I could, and I can't thank Randall and his staff enough for helping me out of a very tough situation in a completely unfamiliar place to me. Thanks to their expertise, kindness, and hard work, I was able to get back on the road the very next day and finish the second half of my 13 hour trip. Incredible business run by even better people, would 100% recommend to anyone remotely in the area for any automotive work. You guys really saved my butt!