5

Always I'm scheduled in as soon as possible and they give me an immediate and thorough review of what's needed and set up a time to take care of it. Kay Remein Fincastle VA

5

Fincastle automotive is a very honest and reliable automotive repair facility. We had some work done previously which had a failure and they went out of their way to make the repairs at no charge. This speaks volumes on their Customer Service. Thank you Randall and Fincastle Automotive for the outstanding service! We will be back!

Thanks for taking time to share about your experience! We greatly appreciate that you informed us about the error and gave us opportunity to correct it. Although we are human, we seek to learn from every mistake to become better tomorrow than we were yesterday. Wishing you and yours safe travels and peace of mind as you ride. We look forward to serving you again in the future.

- Fincastle Automotive
5

Fincastle automotive is a very honest and reliable automotive repair facility. We had some work done previously which had a failure and they went out of their way to make the repairs at no charge. This speaks volumes on their Customer Service. Thank you Randall and Fincastle Automotive for the outstanding service! We will be back!

5

I have been taking my vehicles to Fincastle Auto since they opened. I cannot say enough great things about them.

5

As always, the personal approach to the service I receive at Fincastle Automotive is greatly appreciated. "Personal approach" for me is the scheduling of my appointment to allow me access to a loaner vehicle for the day, the effort given to explain the need for replacement vs. resurfacing (as in my brakes), the accuracy of the price quote in relation to the completed job (barring any unforeseen work), and the use of technology to remind me of my appointment/send me my vehicle checkup report, etc. The helpful and caring attitude, as well as the interest in their customers is a nice feeling is this busy hectic world we function within!

5

Great service. Clean facility. Pleasant staff.

5

Always very professional. Very nice to do business with.

5

Everyone there is very knowledgeable and very friendly. They have a great team and you can trust them with your vechile. They will not steer you wrong.

5

4

They do great work and friendly staff

Fincastle Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fincastle Automotive (540) 473-3434 if you have any issues in accessing any area of our website.