5

Service provided was an Automotive Diagnostic: The staff at Fincastle Automotive are very knowledgeable about servicing my BMW at a reasonable price. The staff takes the time to listen to me the customer problem on the BMW and provided a solution that worked for both of us. I trust Fincastle Automotive to provide for my vehicle anytime.

5

Never , Never have I seen a establishment from start to finish treat customers with such respect and fairness. Very knowledgeable and informative . They go the distance to really explain and also listen with sincere interest . The shop was very organized and clean. And a complimentary nice ride to use while yours is being taken care of. It would be nice for more companies to follow from their example as it’s so from the heart . Decently will be going back . Thanks so much to their crew.

5

Took my truck to get a pinion seal. GM decided to put numerous years of rear ends in the 2002 s 10 s. But they figured it out and Randall let me know they would be a lil late on getting it done and offered to give me a courtesy vehicle but I didn’t need it, but very few shops will care enough to even offer that service but they will and do. Thanks to the great mechanics there and Randall. It got done. And it’s not leaking any more. Thanks guys at Fincastle Auto. I appreciate you guys.

5

Prompt and efficient service.

5

Did a great job on the services I requested for my vehicle. I highly recommend them.

5

I can not say enough good things about Will and Fincastle automotive. We were traveling through the state and had a serious tire issue and they took us in right away on a holiday weekend! Everyone was so nice and helpful and helped us get back on the road in no time!

Thank you for your taking time to share about your experience. If you are passing through and we can help you again, just let us know.

- Fincastle Automotive
5

Very kind and very professional. Had an unexpected emergency happen during a commute on 81 and they were quick about getting me in, getting me the service I needed, and got me back on the road.

5

Very friendly service, and they do a thorough inspection to make sure everything is working correctly.

5

Professional, trustworthy service and support. Highly recommended.

5

Great to work with. They do the best diagnostic I have ever encountered and follow that up with excellent repair work at a great price.

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