5

Excellent Customer Service! The customer service is excellent! The staff is well mannered, polite, and very thorough in explaining services provided. The waiting area is very clean and customer friendly. I will continue to bring my vehicles there for service.

5

Friendly and prompt Very friendly staff. Prompts service. Nice waiting area with toys provided for little ones. Very happy with my experience and will return in the future!

5

they went the extra mile to line up my front end! YUGE ATA BOY!! I had a 1983 Mercedes Benz 300SD that was severely out of alignment. They went all out to get it RIGHT, and they did. It drives as good as NEW! For the age of the automobile they did a OUTSTANDING JOB!!! .My hats off to the young man that did the work, he kept at it and got it RIGHT!!!! Great front end alignment tech!! A YUGE THANK YOU for getting it done in a timely manner and doing a great job!!

5

Competent mechanics, organized and dependable. Not the cheapest place to get your car repaired, but the work will be done right the first time

5

Very friendly and professional staff. The work that was performed on our highlander was great. I will continue to do business with this shop. I will recommend this shop to our friends and family. Blaine Coon Troutville Va

5

This is the first time that ive taken a vehicle here. Had a metal brake line fail on my Ford f250. It was taken care of in a very timely fashion. Randall and Mark were both very professional but even more importantly they were very respectful and courteous. I have found very few automotive repair shops where i have had complete trust in the people doing the work. Keep up the good work guys.

Thanks for your complements, Hal. We were glad to get your truck's brakes into trustworthy condition again. Please do not hesitate to reach out to us next time we can be of assistance to you! --Randall

- Fincastle Automotive
5

Always do a great job. Very courteous.

5

Needed a bad sunroof leak fixed after a monsoon rain a short time ago. Was taken care of quickly and the problem was solved without any further leaking. Bring both our vehicles here for service since they opened and will continue to do so. Try it =you'll like it.

5

The new waiting area is very comfortable. The crew is very polite and respectful. They explained in detail what was going to be done and then what was done.

5

Super fast, super friendly, will try try to work you in asap, extremely thorough!

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