I had run up on a screw and punctured a tire and was able to call a buddy who also recommended Fincastle Automotive Inc. I showed up shortly before opening hours and met with Randall who immediately made me comfortable in that he would take care of the situation. The hospitality during the experience was awesome. The comfort of the waiting room, organized staff and speed in which how fast I was in and out impressed me. My Toyota is brand new and they took the time to check all fluids, air pressure and generally a complete overview of the exterior as well. I will continue to recommend Fincastle Automotive Inc. Great experience this morning and still made it to work on time.
Thank you for your kind words! We appreciate you as a customer. Thanks for your feedback, and you are welcome back anytime you need us in the future.
- Fincastle Automotive