5

I had run up on a screw and punctured a tire and was able to call a buddy who also recommended Fincastle Automotive Inc. I showed up shortly before opening hours and met with Randall who immediately made me comfortable in that he would take care of the situation. The hospitality during the experience was awesome. The comfort of the waiting room, organized staff and speed in which how fast I was in and out impressed me. My Toyota is brand new and they took the time to check all fluids, air pressure and generally a complete overview of the exterior as well. I will continue to recommend Fincastle Automotive Inc. Great experience this morning and still made it to work on time.

Thank you for your kind words! We appreciate you as a customer. Thanks for your feedback, and you are welcome back anytime you need us in the future.

- Fincastle Automotive
5

One of the best shops around Randal and his staff are top notch.

5

Super clean facility to take your car with very courteous, friendly people to work on it!

5

Always great customer service and fair prices at Fincastle Automotive. We bring all of our vehicles here.

4.5

I am well satisfied with the service I receive. I always feel confident that the job is well done and appreciate how you maintain records that keep me informed about what is due. The convenience of a loaner car is so nice and the fact that is now free was a very pleasant surprise! I also enjoyed the new loaner car! I have referred family and friends and will continue to do so.

5

Always great customer service and fair prices. We bring our cars here exclusively

5

Excellent place to have your vehicle serviced!

5

Great place to bring your vehicle for quality. The shop is transparent and will suggest additional service if needed with pictures. I worked for years as a maintenance planner and can easily spot a fake mechanic. Nothing but smiles and actual accurate honest information from these guys. I trust them.

Thanks Rick for taking the time to tell about your experience at Fincastle Automotive. It is a delight to be trusted with the maintenance services on a your truck. We believe that Purposeful Preventative maintenance like you have been doing on your vehicle will reward you with long-term dependability and good operating efficiency from your truck. See you next time. --Randall

- Fincastle Automotive
5

Everything was great. My car was taken care of in a timely manner, fair prices and the employees are friendly and easy to talk to. I highly recommend them to family and friends

Brian it means a lot to us that you shared your comments here and that you tell your family and friends about us. We are committed to giving them the top-notch service that you told them about. I appreciate the way you take care of your mother -- Keep up the loving, respectful care!

- Fincastle Automotive
5

You will feel that you have been treated with courtesy and they provide excellent service for our vehicles and at a decent price and their check list of pending service that will be needed next is very valuable as a reminder of what and when it needs to be accomplished.

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