Busted a break line coming down road, took it to their shop and they got me in and fixed within a couple of hours. Great group of guys, would recommend them to anyone.
Very nice to deal with. They were informative but not pushy about suggested maintenance
I showed up for a tire rotation without scheduling it with the shop due to a misunderstanding on my part. I was willing to reschedule but Randall insisted that he would work me in. Their commitment to excellent customer service will keep me coming back for all vehicle maintenance needs.
If you're looking for first class vehicle maintenance, friendly atmosphere, excellent mechanical service and the best place to go for honest and reliable attention to details Fincastle Automotive is the place where you will always find it.
Ron said the staff were very friendly, call him by name, and do good work. He trusts them and appreciates Randall.
My service was completed quickly and completely. I was told what was done and what would need to be done on my next visit.
Needed new tires. These guys got me a price comparable to buying on-line. Pretty good deal. Mounted & balanced...even cleaned inside of rims (directional tires that will not get rotated) and applied tire black.
Spoke with Trisha. She said the staff were all very kind people, and the business has a convenient location.
Randall and staff are a cut above the rest! Honest, affordable, knowledgeable, the list goes on.
Donald said this business was really good. He enjoyed their friendliness. They kept him up to date with his vehicle.