5

They were friendly, helpful, and honest. It's the first garage I've been to where I didn't feel like I was being lied to about car issues.

5

These mechanics know there vehicles and our very knowledgeable on how to fix the problem. I would highly recommend them. Plus they are honest people!

5

I had a great experience with Fincastle Automotive. They were courteous, accommodating, called me with information as they said they would and were very easy to work with. They also had recommendations for my car, just gave me important information about what should be watched and may need to be done in the future but were not pushy at all about getting it done with them or at the present time. They were very helpful and I was very comfortable talking with them.

5

Every time I’ve been here they have been awesome and treated me with first class service A+

5

Dolly said the employees were courteous. They were very informative. They kept her up to date on her service.

5

The service is expertly done , friendly and we'll explained. Very up front with what is needing attention, honest and professional , they honor their 24 month 2 year warranty without question. Thanks

5

The people working out in the garage took time to explain to me why my car did not pass inspection the first time. They also priced out my options and took time to go over what they would entail. The people helped me find what would be the best option, but still ultimately let me decide. I would recommend this place to anyone needing automotive work because they didn't try to push anything that was not necessary. I needed a few fluids changed but they said they will need to be changed in the future instead of saying these all need to be done here immediately. This was great service because they made me feel like I had an option and they would let me do what I wanted with my car and it's service. Thanks for the great and friendly service!:)

5

As usual they were prompt, courteous, and friendly - a somewhat rare commodity in todays world.

5

Ronald said the business came and got his vehicle when the road was icy. They fixed it the same day because he needed his vehicle for work. The facility does good work.

5

Danny said the service provided by this business is great. The staff was professional and the place was very clean.

Fincastle Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fincastle Automotive (540) 473-3434 if you have any issues in accessing any area of our website.